For additional information regarding any of the services described below, call the AGC Group Retro office at 360.352.1632,
Claims Support

AGC Group Retro has certified worker’s-compensation claims consultants who know the RCWs, WACs, case law, L&I policies and internal departmental practices to help facilitate action and resolve outstanding issues on claims. AGC consultants can represent you on protests with the Department and appeals up through mediation at the Board of Industrial Insurance Appeals (BIIA). We have a high degree of success with resolving claims in mediation and work seamlessly with attorneys in cases that go to hearing.

AGC claims consultants review members' workers-comp claims and target those with work restrictions for purposes of assisting with light-duty accommodation and kept-on-salary efforts. We also review occupational-disease claims to ensure that a complete employment history is utilized in assessing liability, as well as that the doctor has clarified the work activities contributing to the development of the condition.  

AGC claims consultants may travel to your jobsite to talk with your employees or management team about the L&I claims processes, effective loss-control practices, and importance of ongoing communication when an injury or disease happens. We emphasize early reporting of claims, as well as near-miss incidents so as to help facilitate a culture of safety among your employees where they look out for each other and utilize best safety practices on and off the job.


Return-to-Work Modified-Duty Site-Resource Centers

AGC contracts with Safety Educators, Inc. to provide the most advanced return-to-work services in the state. The program was recognized by the International Association of Industrial Accident Boards and Commissions (IAIABC), as well as the Board of Industrial Insurance Appeals in Washington as innovative such that AGC Retro and Safety Educators, Inc. were both invited to talk about the innovative program at the 86th IAIABC conference when it was held in Washington. In addition, organized labor and L&I are supportive of the program as meaningful and viable temporary transitional work. The major emphasis is the study of the laws and rules applicable to construction, of which all employees are to have a working knowledge. After the initial study of the core L&I safety rules, duties can be customized such that your employees can receive OSHA ten-hour training, CPR/first-aid certification, flagger certification, study for their CDL certification and license, as well as the opportunity to study for and complete their GED, if applicable. We have four centers, located in Seattle, Tacoma, Spokane and Arlington with Safety Educators, Inc. Additionally, we contract with FACT Consulting to provide a center in Yakima. See the list of these centers below.

For injured employees restricted from travel, or for employers desiring to have the employee at their office, we have a selection of safety-curriculum materials for use at any location. In fact, members have even used the materials in Oregon and Alaska. AGC Retro consultants do all the leg work for you, sending the job analysis and list of duties to the doctor, and the job offer letter to the worker (directions to the classroom, etc.), both via certified mail and customary delivery. Plus, AGC Retro consultants work with the department, physicians, attorneys and injured worker to help facilitate their return to work.

There is no fee or tuition for AGC Group Retro participants enrolled in an open plan year.


Retraining Programs

If workers are not released to return to their job of injury and do not have transferable skills within their permanent restrictions, they may be entitled to L&I vocational-retraining benefits. To provide injured craftspeople with an opportunity to remain in the industry they prefer while earning a more comparable salary, AGC and Safety Educators, Inc. have four retraining programs approved by L&I: Safety Coordinator, Assistant Project Manager, L&I Risk Manager and Building Inspector. These programs involve classroom and on-the-job training (OJT). The L&I Risk Manager and Building Inspector positions were designed at L&I’s request and involve OJT with the Department of Labor and Industries.

90 percent of the graduates of these programs are directly placed with an employer upon completion of the program. This is an incredible statistic, considering that many people completing vocational-retraining programs are unable to get placed with an employer right away.

Companies interested in providing OJT for the Safety Coordinator or Assistant Project Manager positions should contact Thom Willson at 253.219.4765. This is a great opportunity to assist an injured tradesperson with staying in the industry while receiving some help at your jobsite for a decreased rate of pay. L&I makes up the difference in wages to any worker sustaining a loss of earning power of 5% or more. Additionally, if workers are certified as Preferred Workers, L&I does not charge an Accident Fund or Medical Aid Fund premium for OJT participants' man-hours (nor is the worker charged their portion of the Medical Aid Fund). Also, L&I provides indemnification from any claim liability for a Preferred Worker for up to three years. The Department provides this premium break and indemnification of claim liability to employers who provide OJT to Preferred Workers as an incentive to help keep people in the workforce who have sustained a permanent restriction as a result of an on-the-job injury or disease.


Think Tanks

Think tanks are roundtable discussions regarding L&I issues where staff and members share best practices and lessons learned. There are also a variety of loss control workshops available on demand, as well as an annual  experience-modification rate (EMR) workshop where projected rates for the new year are provided. 

Locations of Modified-Duty Resource Centers
Seattle Safety Educators, Inc.
1100 Westlake Avenue N (physical)
1200 Westlake Avenue N, Suite 301 (mail)
Seattle WA  98109
Phone: 800.562.2868
Fax: 206.285.4546
Hours: Monday - Friday, 6:00 a.m. - 2:30 p.m.

Spokane Safety Educators, Inc.
9212 East Montgomery, Suite 103
Spokane Valley WA  99206
Phone: 509.893.1443
Fax: 509.893.1459
Hours: Monday - Friday, 6:00 a.m. - 2:30 p.m.

Tacoma Safety Educators, Inc.
3680 South Cedar Street, Suite J
Tacoma WA  98409
Phone: 253.474.1323
Hours: Monday - Friday, 6:00 a.m. - 2:30 p.m.

FACT Consulting Services
112 West Nob Hill Boulevard
Yakima WA  98902
Phone: 509.248.2373
Fax: 509.248.2884
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Arlington Safety Educators, Inc.
3405 172nd Street NE, Suite 8
Arlington WA  98223
Phone: 360.454.0353
Hours: Monday - Friday, 6:00 a.m. - 2:30 p.m.

Portable Program
Contact Dan Moore at or at 206.812.4860
For job analysis or information, please contact AGC Group Retro at 888.22.RETRO, or by fax at 888.73.RETRO.


Northern District

Southern District

Seattle District

Central District


1200 Westlake Avenue N, Suite 301 | Seattle WA 98109
Phone 206.284.0061 | Fax 206.285.4546
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