For additional information regarding any of the services described below, call the AGC Group Retro office at 360.352.1632 or toll-free 888.227.3876.
Claims Support

AGC Group Retro has certified worker’s compensation claims consultants who know the RCWs, WACs, case law, L&I policies and internal departmental practices to facilitate action and resolve your claims. AGC consultants can represent you on protests and appeals up through the mediation hearings at the Board of Industrial Insurance Appeals (BIIA) and have a high success rate at resolving claims in mediation.

Claims consultants consult with employers on any industrial insurance issue and can act as liaison between your company, L&I, vocational counselors, physicians and attorneys. 

AGC claims consultants review all members’ industrial-insurance claims. Time-loss claims are targeted to assist members with light-duty return-to-work accommodation and kept-on-salary efforts. Additionally, all occupational-disease claims are targeted for assistance in obtaining the worker’s employment history and clarification from the doctor of specific duties that the worker performed which contributed to the development of the occupational condition. Potential long-term disability claims are identified early on, and AGC claims consultants are in contact with members regarding action plans and to assist in expediting resolution of outstanding issues.

Claims consultants can travel to your jobsite to talk with employees or management about the L&I claims processes, workers' compensation costs, effective loss-control practices, and the bottom-line benefits of working safely.


Return-to-Work Modified-Duty Site-Resource Centers

AGC has the most advanced return-to-work services in the state and has been recognized by the National Industrial Insurance Boards and Commissions for having the most innovative approach to light duty. Both Labor and L&I are supportive of the curriculum, and of the Modified-Duty Site-Resource Center program, as meaningful and viable temporary transitional work. The major emphasis is the study of the laws and rules applicable to construction, of which all employees are to have a working knowledge. After the initial study of the core L&I safety rules, duties can be customized such that your employees can receive OSHA Ten-Hour training, CPR/First-Aid certification, flagger certification, study for their CDL certification and license, as well as complete their GED. We have four centers, located in Seattle, Fife, Spokane and Arlington with Safety Educators, Inc. Additionally, we contract with FACT Consulting to provide a center in Yakima. See the list of these centers below.

For injured employees restricted from travel, or for employers desiring to have the employee at their office, we have a selection of safety-curriculum materials for use at any location. In fact, members have even used the curriculum in Oregon and Alaska. AGC Retro consultants do all the leg work for you, sending the job analysis and list of duties to the doctor, and the job offer letter to the worker (directions to the classroom, etc.), both via certified mail and customary delivery.  Plus, AGC Retro consultants work with the department, physicians, attorneys and injured worker to help expedite their return to work.

There is no fee or tuition for AGC Group Retro participants enrolled in an open plan year. Non-AGC members will be charged $75 per day for tuition and administrative expenses. Non-Retro AGC members will be charged $35 per day. Members of competing retro programs, regardless of AGC affiliation, will be charged $150 per day. Employers will be invoiced within thirty days of release of the employee from the Modified Duty Program by Safety Educators, Inc. Payment is then due within fifteen days.


Retraining Programs

If workers are not released to return to their job of injury and do not have transferable skills within their permanent restrictions, they may be entitled to L&I vocational-retraining benefits. To provide injured craftspeople with an opportunity to remain in the industry they prefer while earning a more comparable salary, AGC and Safety Educators, Inc. have four retraining programs approved by L&I: Safety Coordinator, Assistant Project Manager, L&I Risk Manager and Building Inspector. These programs involve classroom and on-the-job training (OJT). The L&I Risk Manager and Building Inspector positions involve OJT with the Department of Labor and Industries.

90 percent of the graduates of these programs are directly placed with an employer upon completion of the program. This is an incredible statistic when you consider that many people completing vocational-retraining programs are unable to get placed with an employer right away.

Companies interested in providing OJT for the Safety Coordinator or Assistant Project Manager positions should contact Thom Willson at 253.219.4765. This is a great opportunity to assist an injured tradesperson with staying in the industry while receiving some help at your jobsite for a decreased rate of pay. L&I makes up the difference in their wages and does not charge you Accident Fund or Medical Aid Fund premiums for OJT participants' man-hours. Additionally, the Department provides indemnification from any claim liability by the worker for up to three years. The Department provides this premium break and indemnification of claim liability to employers who provide OJT as an incentive to help keep someone in the workforce who has sustained a permanent restriction as a result of an on-the-job injury or disease.


Think Tanks

Think tanks are roundtable discussions regarding L&I issues. Members can discuss their particular difficult situations and learn from other members’ best practices and from AGC Retro consultants. Additionally, there are claims-management workshops, fraud workshops and experience-modification rate (EMR) workshops, as well as meetings about L&I practices and recent policy changes. 

Locations of Modified-Duty Resource Centers
1100 Westlake Avenue N (physical)
1200 Westlake Avenue N, Suite 301 (mailing)
Seattle WA  98109
Phone: 800.562.2868
Fax: 206.285.4546
Monday - Friday, 6:00 a.m. - 2:30 p.m.

9212 East Montgomery, Suite 103
Spokane Valley WA  99206
Phone: 509.893.1443
Fax: 509.893.1459
Monday - Friday, 7:00 a.m. - 3:30 p.m.


3601 20th Street East
Fife WA  98424
Phone: 253.922.6300
Fax: 253.922.6994
Monday - Friday, 6:00 a.m. - 2:30 p.m.

FACT Consulting Services
112 West Nob Hill Boulevard
Yakima WA  98902
Phone: 509.248.2373
Fax: 509.248.2884

3405 172nd Street NE, #8
Arlington WA  98223
Phone: 360.454.0353

Portable Program
Contact Dan Moore at or at 206.812.4860
For job analysis or information, please contact AGC Group Retro at 888.22.RETRO, or by fax at 888.73.RETRO.


Northern District

Southern District

Seattle District

Central District


1200 Westlake Avenue N, Suite 301 | Seattle WA 98109
Phone 206.284.0061 | Fax 206.285.4546
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